Get in Touch with Us

Have a question or need assistance? We’re here to help! Whether you need more information about our products or have a pool care query, contact our team today for fast and reliable support.

Contact Us

Other Ways To Reach Us

✉ Email Us:
support@levelpoolsupply.com

✆ Give Us a Call:
+1 508-960-9041

⚲ Business Address:
25 Rundlett Way STE 11, Middleton MA 01949

◷ Business Hours:
Monday – Friday: 9AM – 5PM ET

Frequently Asked Questions

Find quick answers to the most common questions about our products, shipping, returns, and more. Find our full FAQ page here for more answers.

Do you offer free shipping?

Yes, we offer fast and free shipping on all orders within the US!
I need to return an item, what should I do?

Need to return an item? No problem! We understand that sometimes things don't work out. Please view our full return policy.
Do you offer bulk pricing or contractor discounts?

Yes, we do. If you’re placing large or recurring orders, please reach out to us at support@levelpoolsupply.com and we’ll be happy to discuss pricing options.
Do your products come with a warranty?

Many products include a manufacturer warranty. Warranty details vary by brand, so please refer to the product listing or contact us for more information.
How do I know if a part is compatible with my system?

We recommend checking your equipment model number and comparing it with the product description. If you’re unsure, feel free to contact us with your model details and we’ll help confirm compatibility.